Last Sunday (July 18), water level in Angat dam receded to 157.56 meters above sea level, which is way below the critical level of 180 meters. According to our records, this is the lowest water level in history.
Given the limited water supply from Angat Dam and the very significant effect of the 30% raw water reduction (about 720 million liters per day) on our operations, we have been forced to implement rotating water schedules across the West Zone.
Currently, there are 117 severely affected (0-6 hours water supply) barangays in our concession. We are closely monitoring the water supply status in these areas so we can make the necessary system adjustments and water rationing arrangements.
We would like to assure our customers that we are doing everything we can and looking at every possible way to alleviate the effect of the 30% raw water supply reduction. We will be making representations with the concerned government agencies for additional water supply and we will also appeal to the DILG, DPWH and MMDA to assist in our leak repair drive.
To further enhance our water delivery capabilities, we will also be implementing additional mitigating measures within the next few days. These measures include the following:
1.   Continuous sourcing of additional water tankers (even outside of Metro Manila)
2.   Tap public fire trucks to assist in our water tankering operations
3.   Implement the appropriate system adjustments depending on efficacy of rotating water schedules
4.   Temporarily source additional treated water from the East Zone distribution network
5.   Installation of 4 more static water tanks
6.   Beef up our Call Center operations
7.   Establish additional El Nino Hotlines to be manned by our Cadet Engineers and volunteer employees
New Hotline Numbers : 981-3448Â Â Â Â 981-3406Â Â Â Â 981-3407Â Â Â Â 981-3408Â Â Â Â Â Â Â Â Â Â 981-3409
Until our water allocation increases and water level in Angat Dam continues to improve, we do not see our water service levels improving significantly. We appeal to our customers to continue bearing with us as we do our best to mitigate the effect of the water supply reduction.