STATEMENT REGARDING UNSCHEDULED WATER SERVICE INTERRUPTIONS

Water service interruptions were reported in certain parts of Quezon City for the past few days. This was due to the decreasing water level in Ipo dam.

We regret that we were unable to provide our customers with details regarding the unscheduled water interruptions.  The irregular release of raw water supply from Ipo dam precluded us from providing our customers with any advisory regarding the supply schedule.

Today, the National Water Resources Board (NWRB) approved the increase of raw water releases from Angat to Ipo dam. The increased raw water release from 37 cubic meters per second (cms) to 41 cms will significantly improve water supply to affected Maynilad customers.

Nonetheless, we have standby water tankers for immediate deployment in case it becomes necessary. We have also opened a number of deepwells to augment our water allocation from Angat dam.  In addition, we will continue to implement technical adjustments across our pipe network to manage our water supply.

To request free water deliveries, affected customers may call Maynilad Hotline 1626.

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