MAYNILAD WATER SERVICE UPDATE (November 19, 2020, 9 a.m.)

As of 10 p.m. last night, we have already commenced the filling up of one of the basins at our La Mesa Treatment Plant after having removed the sludge that accumulated since Thursday due to the inflow of highly turbid water brought by Typhoon Ulysses. Clearing operations for the other two basins are ongoing, and being done round-the-clock.

However, the sustained inflow of turbid water from Ipo Dam up to now prevented us from maintaining the target production level. This affected network pressure, and the impact was immediately felt in elevated portions of our concession area. Hence, some of our customers in high-lying areas are currently experiencing a longer service interruption than scheduled.

Our technical team is now implementing system adjustments at the plant to address this concern. Meantime, we have increased our mobile water tanker complement in the area, and are also asking for assistance from the LGU and the local fire bureau to add to our fleet of water tanker deliveries.

We apologize for the inconvenience, and continue to ask for our customers’ patience as we facilitate the clearing operations at our treatment facilities that were affected by Typhoon Ulysses. Thank you.

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