In just six years since new owners took over Maynilad operations, the company was able to transform its organization and improve services within its concession area. Customers connected to Maynilad’s network increased from only 677,985 accounts in 2006 to 1,073,508 accounts by the end of 2012.
Of these customers, 96% have 24-hour uninterrupted water supply—up from the 32% which enjoyed the same service level in 2006—while 99.8% now have water pressure of at least 7 pounds per square inch (psi).
Before Maynilad was reprivatized in 2007, the level of Non-Revenue Water (NRW) in the West Zone was at a high 66%. A large component of this NRW was physical losses, or losses due to leaks and illegal connections.
As of December 2012, NRW in the West Zone is down to 40.9%. From 2008, Maynilad was able to replace a total of 940 km of pipes in several areas within its concession and also repaired over 150,000 leaks.
The seminar was a venue for water management experts to share best practices and experiences in delivering water services to urban areas of Asia. The event was sponsored by the Japan International Cooperation Agency, with the support of the City of Yokohama, Japan Waterworks Association, and Yokohama Waterworks Bureau.
Maynilad is the largest private water concessionaire in the Philippines in terms of customer base. It is a concessionaire of the Metropolitan Waterworks and Sewerage System (MWSS) for the West Zone of the Greater Manila Area, which is composed of the cities of Manila (all but portions of San Andres & Sta Ana), Quezon City (west of San Juan River, West Avenue, EDSA, Congressional, Mindanao Avenue, the northern part starting from the Districts of the Holy Spirit & Batasan Hills), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas and Malabon all in Metro Manila; the cities of Cavite, Bacoor and Imus, and the towns of Kawit, Noveleta and Rosario, all in the Cavite Province.
IN PHOTO: Maynilad Head of Project Management, Engr. Yolanda C. Lucas (front row, 3rd from right), with other participants of the JICA-sponsored Seminar for Urban Water Service Management and Human Resource Development in the Asian Region.