Maynilad adopts cashless system for Business Area Offices

Maynilad, the private water concessionaire for the West Zone, has implemented a cashless system for its Business Area (BA) offices to improve its account management and customer service capabilities.

Since August 1, Maynilad’s 16 BA offices have stopped accepting payments for monthly bills and miscellaneous charges for water and sewerage service connections.

Under the new cashless system, customers are no longer required to visit the BA offices to pay service installation and reopening fees, guaranty deposits and meter replacement fees. Instead, customers can pay at any of Maynilad’s accredited payment centers or use various payment facilities such as online banking and mobile phone fund transfer.

With hundreds of payment centers scattered throughout the greater Metro Manila area, paying water charges and miscellaneous fees is now made easier and more convenient for Maynilad customers.

This initiative is part of Maynilad’s efforts to upgrade customer services under the management of DMCI Holdings, Inc. and Metro Pacific Investments Corporation.

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