Business Development Officer

Reporting to:	Head, Business Development Cluster
Department:	Business Development
Division:	Office of the COO

MAJOR RESPONSIBILITIES

1. Creates sales tools and presents products advertisements to potential customers within and outside the concession area who would want to purchase the products and other services of Maynilad
2. Conducts market study and survey competitors within and outside the concession area.
3. Conducts customer profiling and maintains a database of customers to who Maynilad’s products and services may be offered / sold to.
4. Present, promote and sell products/services using solid arguments to existing and prospective customers
5. Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
6. Establish, develop and maintain positive business and customer relationships
7. Reach out to customer leads through cold calling
8. Expedite the resolution of customer problems and complaints to maximize satisfaction
9. Achieve or exceed sales goal targets
10. Coordinate sales effort with team members and other departments (ISP’s)
11. Analyze the territory/market’s potential, track sales and status reports
12. Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
13. Monitors competition by gathering current marketplace information on pricing, products and services offered.
14. Recommends changes in products, service, and policy by evaluating results and competitive developments.
15. Keep abreast of best practices and promotional trends
16. Performs other related tasks as may be assigned

QUALIFICATIONS AND COMPETENCY REQUIREMENTS

MINIMUM EDUCATION
Graduate of Business or Engineering course

WORK EXPERIENCE
Minimum 4 years total experience in sales or business development function

KNOWLEDGE, SKILLS, and ABILITIES

• Computer literate (Microsoft Office) with the ability to learn new software applications
• Proficiency in verbal and written communication especially in coordinating with government and private organization officials
• Ability to initiate required innovations and lead the group to its implementation
• Proficiency in Contract Administration and Management

PERSONAL ATTRIBUTES/ATTITUDES

• Goal-oriented with strong emphasis in operational efficiency, business growth and organizational & personnel development
• Must possess strong business sense demonstrated by high ability on critical thinking and strategic planning
• Innovative and understands the criticality of tasks and is able to prioritize, communicate and solve problems to meet the Company’s objectives
• Must be able to manage people of diverse personalities and skills
• Demonstrates leadership and vision in managing staff groups and major projects or initiatives
• High customer service orientation
• Enable and develop personnel to take on new roles in the organization through competency assessment
• Visibility of work requires attention to detail, excellent organizational skills, and discretion with confidential information
• With strong sense of responsibility, decision making and integrity
• Capable of leading the team in the realization of corporate objectives, goals and values

WORKPLACE RESOURCES AND ENVIRONMENT

EQUIPMENT/SOFTWARE USED

• Computer and printer w/ Microsoft Office, SAP, P201, e-mail and internet access
• Personal Protective Equipment
• Service vehicle

WORKING CONDITIONS and OCCUPATIONAL HAZARDS
Working conditions are normal for an office environment. Occupation will require frequent project site inspection and occasional visit at busy and dangerous roads / areas, high rise or deep vertical facilities where projects are located. Coordination meetings / plant visits with Project Stakeholders outside Maynilad Office. Work may require occasional overnight / weekend / evening travels.

For current Maynilad employees: In addition to the application form below, please submit your Immediate Superior and Department Head’s email approval to careers@mayniladwater.com.ph.