Maynilad, together with the National Commission on Indigenous People, PLDT-Smart, DENR, MWSS, and the Bulacan local government recently planted 2,500 saplings on a portion of the Ipo Dam watershed, which is home to 10,000 Dumagat families. The tree planting activity is part of the participating companies and government agencies’ 3-year plan to reforest the watershed. … Read more
Maynilad, the private water concessionaire for the West Zone, has implemented a cashless system for its Business Area (BA) offices to improve its account management and customer service capabilities. Since August 1, Maynilad’s 16 BA offices have stopped accepting payments for monthly bills and miscellaneous charges for water and sewerage service connections. Under the new … Read more
Maynilad, the private water concessionaire for the West Zone, provided marginalized residents in Baseco, Manila and Commonwealth, Quezon City with a steady supply of drinking water in the recent PGMA “Serbisyo Muna Caravan.†The water company also set up a helpdesk and education booth to address customer inquiries regarding its services. Since 2008, Maynilad has … Read more
Maynilad customers in Cavite City, Kawit, Bacoor, Imus, Noveleta and Rosario can now contact the water company’s customer hotline by dialling 1-800-1000-92837 or 1-800-1000-WATER. The toll free number is accessible to Maynilad customers who are PLDT subscribers. The establishment of this toll free call facility is in line with Maynilad’s plan to expand water and … Read more
Maynilad, the once ailing private water concessionaire, now delivers 24-hour water supply to nearly 60% of its customers. Prior to the takeover of Metro Pacific Investments Corporation and DMCI Holdings, Inc. in 2007, only 32% of Maynilad customers had 24-hour service. This major improvement was made possible through the completion of several service improvement projects … Read more